Tips and Frequently asked questions about PhotoRescue
Is the data on your smart-media recoverable? Is your compact flash forever dead? What are the symptoms of a severe SD card hardware failure? How can you tell if useable data remains on your memory stick? Find the answer on our Tips and FAQ page, and much more.
Support Downloads
Visit our Support Download page for manual, help files, and other support resources.
Download Updates
Visit our Update Center to discover what your free update and your upgrade options are.
Contacting SupportDataRescue's Technical support can be contacted through either support@datarescue.com or support@datarescue.be. We respond to all queries within 24 hours at most. If you are contacting us for a pre-sale request, please do not forget to mention
- the nature of your problem, how it occured, what the symptoms are.
- your operating system, the main characteristics of your personal computer.
- the brand of your card reader, the size of your media card, the brand and model of your digital camera.
If you are contacting us for a post-sales request, include the same information as above and, if possible,
- your order number and the version number of the PhotoRescue you are currently using.
- the nature of your problem, how it occured, what the symptoms are.
- your operating system, the main characteristics of your personal computer.
- the brand of your card reader, the size of your media card, the brand and model of your digital camera
Useful External Links
We maintain a list of useful information, links to free programs such as unpackers or interesting knowledge base articles related to the loss of data, the recovery of media files and related operating system issues.